Refund policy

Every HostGamer purchase includes a free refund within 24 hours of payment confirmation.

Coverage

The guarantee applies to any plan or service, whether it is a first purchase or a renewal, regardless of game or region.

Within 24 hours you may request cancellation with a full refund of the amount paid, with no fees.

Open a support ticket in the client area with your invoice or order number.

Our team processes eligible requests as quickly as possible, using the same payment method used for the purchase.

Once payment is approved, server activation is online and is usually ready within 90 seconds.

This timeframe refers to digital delivery of the service - there is no physical shipping.

After the 24-hour window, cancellations follow the rules of the plan purchased and applicable law.

If you have questions, contact support before ordering - we are available 24/7.